Effective date: August 31, 2026

Who we are

TriStar eLearning LLC, doing business as TriStar eLearning Solutions, provides instructional design, eLearning development, course modernization, continuing education support, and learning-management-system consulting. Our website address is https://tristarelearningsolutions.com/.

Information we collect

When you submit the contact form, we may collect your first and last name, email address, organization, optional phone number, project type, planning stage, and the information you include in your message.

The website and its security services may also automatically receive limited technical information, such as your IP address, browser type, device information, referring page, date and time of access, and security or error logs.

How we use information

We use information to:

• respond to questions and project inquiries;
• evaluate project needs and prepare recommendations or proposals;
• communicate about requested services;
• operate, secure, troubleshoot, and improve the website; and
• maintain appropriate business records and comply with legal obligations.

We do not sell or rent personal information.

Forms, email, and service providers

Contact-form submissions may be stored within WordPress and Fluent Forms and delivered through our business email services. We may use hosting, security, spam-prevention, form-processing, and email providers to operate the website and respond to inquiries. These providers receive information only as needed to perform services for us and are subject to their own privacy and security practices.

Cookies and similar technologies

The website may use essential cookies or similar technologies for site operation, administrator login, form protection, security, and spam prevention. These technologies may remember limited settings or help distinguish legitimate visitors from abusive traffic. TriStar does not currently use this website to sell advertising or create advertising profiles.

External links and embedded content

Pages may link to or display content from other websites. Those services may collect information or use cookies according to their own privacy policies. TriStar is not responsible for the privacy practices of third-party websites.

How long we retain information

We retain inquiry and project information for as long as reasonably necessary to respond, maintain business records, provide requested services, resolve disputes, enforce agreements, and meet legal or security obligations. Information that is no longer needed may be deleted or anonymized.

Data security

We use reasonable administrative and technical safeguards intended to protect information. However, no website, email system, or method of electronic transmission can be guaranteed to be completely secure.

Your choices and rights

You may request access to, correction of, or deletion of personal information you submitted through this website. Depending on where you live, applicable law may provide additional privacy rights. Certain information may be retained when required for legitimate business, legal, fraud-prevention, or security purposes.

Children’s privacy

This website is intended for organizations and adults seeking professional learning services. It is not directed to children under 13, and we do not knowingly collect personal information from children through this website.

Changes to this policy

We may update this policy when our website, services, or legal obligations change. The effective date at the top of this page identifies the latest version.

Contact us

For privacy questions or requests, email [email protected] or use the contact page.